Microsoft New Commerce Experience- All you need to know!

New Commerce Experience (NCE)


What is the Microsoft New Commerce Experience (NCE)?

Recently, Microsoft New Commerce Experience was announced, a big change in how customers purchase and use their cloud-based licenses.

The New Commerce Experience (NCE) ‘per seat’ model for Microsoft 365, Dynamics 365, Windows 365, and Power Platform subscriptions is the latest in the evolution of Microsoft CSP program.

What are the major changes in NCE?

There are a number of changes introduced. The most significant being:

  • Policy of License Suspension
  • Policy to cancel the license
  • Quantity Change Requests policy
  • License Commitment duration and
  • Change in Price

Microsoft has already launched the New Commerce Experience (NCE) in January 2022. This change will directly impact the way you purchase and use the Microsoft 365 licenses. However, this is not something to be scared of. The NCE is launched with the intent to minimize complexity and provide cost effective solutions for long term commitments.

Furthermore, Microsoft also announced that the price increase will come into play starting 1st March 2022 for the following licenses:

  • Microsoft Business Basic (From $5 to $6)
  • Microsoft 365 Business Premium (From $20 to $22)
  • Office 365 E1 (From $8 to $10)
  • For Office 365 E3 (From $20 to $23)
  • Office 365 E5 (From $35 to $38)
  • Microsoft 365 E3 (From $32 to $36)

Click here to connect to us, Microsoft Gold Partner. 

With regards to the price change, Microsoft is offering a 5% discount on the annual subscription of Microsoft 365. The annual discount avail date will be until the end of March 2022. Committing to your licenses before the end of March 2022 will help you avoid any further price increase as well as avail the applied discount.

So, when does NCE launch?

Some important dates to keep in mind

10th January 2022 – The New Commerce Experience (NCE) launched and Microsoft announced the introductory promotions. Have a look at the promotion to avail the discounts available.

1st March 2022 – Starting this date, the announcement of price increase will come into play. From March all new and renewing subscriptions will have to be purchased through NCE.

1st October 2022 – It will be made mandatory for all customers to purchase through NCE.

What are the subscription options for NCE?

With the launch of NCE, there are monthly and yearly subscriptions introduced by Microsoft. Starting March 2022, there will also be a 36 month subscription launched. This will help you to avoid any future price increase for the next 36 months. In total, there will be 3 subscriptions available for the customer to opt for:

Monthly subscription
With the NCE, you will now be able to opt for a month-to-month license purchase without having to opt for the annual commitment. With this subscription, customers will have the flexibility to make changes to the Microsoft 365 and Office 365 license plans and seat counts. However, there will be a 20% price increase with this subscription across all license plans. This 20% increase can be avoided if you opt for the subscription before June 30, 2022.

12 month subscription
With the NCE, you will be able to go for the 12 months subscription just like the legacy CSP model. However, with NCE, you will have an option to be billed on a monthly or annual basis.

The benefit for this would be that your prices will be locked in for the complete year helping you avoid the 20% increase of the monthly plan and at the same time avoiding any further price changes. Also, you can increase your seat count at any time with this subscription, but you won’t be able to decrease them during the entire term.

36 month subscription
With this plan, you can choose to be billed monthly, annually, or pay upfront allowing you to increase the seat count but not decrease it. In addition, it will also save you from any further price increase.

What is Microsoft New Commerce Experience?

Cancellation of Policy

To cancel any new subscription, you will have the first 72 hours to do so with a prorated refund.

  • First 24 hours: Full Refund
  • 24 to 48 hours: Refund with 1 Day charge deduction
  • 48 to 72 hours: Refund with 2 Days charge deduction
  • After 72 hours: No refund

Suspension of Policy

For the suspension of the subscriptions, billing will still continue even after the license is suspended. After the suspension, you can resume your subscription to complete the committed term.

Trial License

If you would like to try the license before making the commitment, we can help you obtain a monthly trial license before opting for any subscription.

Click here to connect to us, Microsoft Gold Partner. 

Who can help you with the NCE changes?

It is wise to speak to a partner before 1 March 2022 about all the NCE changes and what could be the best solution for your business.

As Microsoft Gold Partner, we can help you audit your license to make sure you are paying for what you are using and not paying anything extra. Our team of experts will also be able to assist you with the best subscription and help you avail the discounts available.

e invoicing Pagero

E-Invoicing in Saudi Arabia, electronic invoicing (e-invoice) has become a necessary feature of business structures thanks to technological advancements. According to legislation, an e-invoice is a tax invoice provided electronically by each taxpayer subject to value-added tax in the Kingdom.


Fatoorah takes off to start the shift

To begin with, last December, the Saudi Zakat, Tax, and Customs Authority (ZAKAT) launched the first phase of the Fatoorah e-invoicing initiative. This initiative aims to create a system that allows buyers and sellers to easily exchange and process invoices, credit, and debit notes.


The first phase ensures that there is an existing technical e-invoicing solution available that meets the standards. This implies no handwritten bills or invoices created on computers using text editors or numerical analysis software.


The second phase is expected to be implemented starting from January 1, 2023. It will establish synergy between taxpayers’ e- systems and the authority’s regulations.


Skip the fines

Authorities take this seriously. For failing to issue and save invoices electronically, a fine of SR5,000 (Dhs 4,900) should be imposed.


The penalty for failing to include the QR Code in the e-invoice and failing to disclose any errors in the issuance of such to the authority begins with a warning. The penalty for failing to delete or modify an e-invoice starts at SR10,000 (Dhs 9,800).


Benefits on the sectors

Major enterprises and small businesses profit from the new mandated billing approach. Which helps decrease costs and time spent on processing and printing paper invoices.


E-invoicing also improves relationships between suppliers and consumers by shortening payment cycles. Hence, improving accounts reconciliation, enhancing compliance, reducing the amount of physical. In addition, also limiting losses and fraud, promoting fair competition, and reducing tax evasion.


Furthermore, the government can profit from e-invoicing as well, especially when it comes to addressing the shadow economy and commercial deception. (Any illegal business operation that enables non-national individuals or companies to invest or engage in trading activities they are prohibited from).


By reducing the shadow economy and combating business concealment, the project is expected to have a real impact on the national economy.


With this digital transformation opportunity, Business Gulf Experts took the chance and has already done implementations in Saudi Arabia. This maps out the needs of your business and provide the necessary tools. These tools will help to achieve a successful future with as much automation as possible.


To know more about e- invoicing Saudi Arabia and our E-invoice solution on Dynamics 365 Business Central, contact us at or you can check out the product at Microsoft App Source.

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a suite of business applications that transforms the way people do business. It is intended to integrate business processes that enable real-time decision making and customer engagement based on adequate data. Business Central covers all aspects of a business process, including marketing, sales, service, operations, and finance. It is easily scalable for company growth, making it an excellent choice for your small business.

What are some of the most important business advantages of Dynamics 365 Business Central?

We’ve compiled a list of the top four advantages to help you understand how the cloud version of this ERP solution could transform your small business.

     1. Flexibility & Scalability

To begin with, the Dynamics 365 Business Central features the modern way of conducting business. It enables exclusive industry-specific functionalities, which validate cloud technology. Furthermore, because of its scalability, it is suitable for businesses of all sizes, from small startups to global conglomerates.

     2. Security & Compliance

Secondly, Dynamics 365 Business Central can provide enterprise-level security to your company. It already has built-in features to ensure your data is backed up and securely stored as a cloud solution. So, you can further secure your application by utilizing features such as authorization, authentication, data encryption, and auditing. Moreover, you can also achieve complete compliance with your local regulatory capabilities by molding them to the needs of the local market.

     3. Integration with Office 365 & Other Application

In addition, the integration with Office 365 products such as Outlook, Word, Excel, and SharePoint has been meticulously planned. The Power platform, which includes Power Apps, Flow, and Power BI, unifies all tools and facilitates product collaboration. It enables you to be able to work extremely closely with other applications for maximum benefit.

     4. Solution for Specific Industry

Lastly, if you want to create an app-specific to your business, D365 BC can help. With focused services and functionality, the Embed App feature allows you to extend and customize the Business Central application and build a better customer relationship.

With Dynamics 365 Business Central, Microsoft maintains its leading position in the world of ERP systems for small to medium-sized companies. Indeed, with the above-mentioned significant benefits of Business Central, Microsoft is fortifying its position. Business Central is an extremely powerful, complete, and user-friendly platform, when combined with the right partner’s industry knowledge, forms a very strong solution for your small business.

For more information, contact us at or call us at 00971 4 421 4909. You can also connect with us on our LinkedIn page Business Experts Gulf.


E- Invoice Meaning

Recurring Sales Invoice Business Central has become a necessity for businesses. So, as Microsoft Business Central partners, we understand the importance of Sales Invoices and the time and effort it requires creating them.

To begin with, sales invoice or sales order documents your agreement with a customer to sell specific products on specific delivery and payment terms. So, creating a new invoice for each transaction will clearly be more work.

However, we can work smarter and more efficiently with Dynamics 365 Business Central. This can be done by creating recurring sales invoices for repeat customer sales transactions. A job queue can be configured to generate these invoices automatically without the user’s intervention.

You can set it up by following the steps below:

Step 1: Define Your Recurring Sales Line

● Open Business Central and navigate to the “Recurring Sales Line” window
● Make a new code – this is a unique number that will be used to identify a specific invoice
● Then give the invoice a description – this will be the title it appears under
● And if necessary, change the currency
● Pick a type, an item number, and a quantity

Step 2: Attach to the Customer Card

● On the customer card, click “Navigate > Related > Recurring Sales Lines”
● Insert the code created above
● Then choose the dates and select a payment method

Step 3: Generate Sales Invoice

● Click the “Create Recurring Sales Invoice” window
● Fill out the fields for the order date and the posting date
● Then select the customer
● Press the “OK” button
● A pop-up window will appear informing you of the number of invoices created

Step 4: Review & Post

● Navigate to the “Ongoing Sales Invoices” tab.
● Posting > Post into the sales invoice you just created

With these steps, we can easily set- up Recurring Sales Invoice Business Central.

In conclusion, as Microsoft Business Central Partners, we at Business Experts Gulf have a skilled team to help you with all your enquiries.

So, contact us at or call 00971 4 421 4909 to learn more about our E-invoice solution for Dynamics 365 Business Central.

Microsoft Dynamics Business Central

e invoicing solution provider

Business Experts Gulf (BEG) is an e- invoicing solution provider as a Gold Partner of Microsoft. (BEG) has come up with solution that enables Dynamics 365 electronic invoicing (e-invoice) to strive and offer finance departments a far better service than the standard e-invoicing software.

E is for easy

Skip the printouts, the postal waits, the approvals, the scans, forwards, and the deliveries. These time-consuming manual procedures can be easily eliminated by using e-invoice.

In addition, this would result in fewer manual steps mean fewer errors and a much faster e-invoicing process. Hence, a faster, more accurate process means faster circulation of money. All of this adds up to getting paid the right amount, at a quicker pace.

Moreover, the adoption of e-invoicing has a number of advantages for firms. Businesses will benefit from this digital transformation opportunity since they will be able to:

  •  Swift and quick payments
  •  Cost savings
  •  Fewer rejected invoices
  •  Shorter processing and payment timelines
  •  Increased AP productivity
  •  Increased accuracy by focusing on quality tasks
  •  Improved cash management

E is for entrusting

Furthermore, while considering how easy and convenient this process is, laws should also be considered before jumping into new systems for the business. Fortunately, The UAE recognizes electronic and/or digital invoicing. The Federal Law No. 1 of 2006 on Electronic Commerce and Transactions regulates the use of electronic records, papers, and signatures in electronic transactions and commerce.

So, the legislation includes uniform rules, regulations, and standards for electronic communications authenticity and validity, including electronic invoicing and the use of electronic signatures.

E is for eco-friendly

Just this year, the Dubai Digital government decided to go paperless – saving time, resources, and the environment by eliminating more than 1 billion pieces of paper needed for government transactions each year. In addition, the government will no longer issue or request paper documents in any of its operations.

With this news in hand, e-invoicing has made tasks at hand more efficient and convenient while benefiting the environment with this initiative.

Moreover, this digital transformation considers the laws and regulations of the UAE.

In conclusion,, the shift to digital practices has made it the perfect time for your business to use the most efficient system and partner up with Dynamics 365 and Business Experts Gulf.

To know more about our E-invoice solution on Dynamics 365 Business Central, contact us at As an E-invoicing Solution Provider, we would be happy to be of assistance.

ZATCA Guide to E-Invoice