Microsoft Dynamics 365 Retail Commerce

Microsoft Dynamics 365 CommerceMicrosoft Dynamics 365 Commerce lets you have a digital experience by unifying your retail management, in-store, back-offices, and call center.

The way the retail environment interacts with the customer has drastically changed with the increased sales delivery. Today’s consumers do their study and research before making a purchase. With Microsoft Dynamics 365 Commerce, the retailers are provided with a higher level of customer engagement. In addition, retailers are able to provide an insightful shopping experience to the customer at all levels of channels. This leads to a satisfied and enriched shopping experience.

An intelligent Omni-channel solution built on the already existing Dynamics 365 Retail capabilities

Microsoft Dynamics 365 Retail provides a customer-centric experience with a rich intelligent solution. It is well connected to all backend operations of inventory, merchandising, warehousing, order management, and financials. In addition, it is also well-integrated with AI analytics and fraud protection. Moreover, the Microsoft Dynamics 365 Commerce has the capabilities of extending solutions with Microsoft Power Platform to provide analytics and business workflow.

We are Microsoft Dynamics Gold Partner in UAE who offer a full suite of solutions. These are designed to enable superior, faster decision-making to deliver valued business outcomes.

Why Microsoft Dynamics 365 Commerce?

Tools That You Need To Build And Run E-commerce- Dynamics 365 Commerce solutions provide you with an end-to-end retail solution. In addition, it scales you with the functionality you need to streamline your processes and improve e-commerce operational excellence. Furthermore, built-in tools let you create engaging web authoring and development techniques and tools. Also, it provides an intelligent digitalized storefront with integration to marketing and commerce platform.

This integrated platform lets you have seamless management of stock and pricing across channels. Moreover, it lets you manage the assets and promotions across all the retail channels.

We at Business Experts Gulf UAE can help you with the workflow in Dynamics 365 Commerce solution. Your employees at the physical store can better serve your customers. If they analyze and understand the selling and special ordering of customers using D365 Commerce solution. In addition, integrating the store inventory processes and task management for better productivity.

Exceed Customer Expectations By Building LoyaltyDynamics 365 Commerce provides a range of tools that can be used by you and your Sales team to get insights of your customer journey on the various physical and digital channels based on the buyer journey and choices. With the addition of AI-driven insights, you can get a lasting relationship with your customers by providing them loyalty programs and recommendations on buying.

Also, you can offer access to a complete set of product catalog based on the customer choice irrespective of a physical store or online, stock levels, or location.

Intelligent And Flexible Omni-channel ExperienceDynamics 365 Commerce lets your customers have a flexible purchase experience to when-how and where they want to purchase. This engagement is to deliver effortless and seamless Omni-channel engagement for the customers. Also, the Out-of-the-box channel experience lets the customer click and collect the purchase from the store and has the flexible features of product delivery, return policy, and collection of purchase.

This feature lets you and your customer have a frictionless engagement and have choices and convenience on their purchase.

Streamline And Optimize Using Cloud Intelligence

Microsoft Dynamics 365 Commerce offers you with AI-driven analysis of the right products at the right place and time. In addition, Dynamics 365 Commerce provides AI-driven fraud protection payment gateway features to build a customer trust journey with the feature of minimizing fraud. With the features of AI and machine learning, you can make cost-effective supply and inventory decisions.

Secure, Reliable And Compliant

Microsoft Dynamics 365 Commerce offers flexible deployment whether it is On-cloud or On-Premises, supported with robust SLA’s which has security management features along with compliance coverage.

Customizable solutions with an extensible platform that grows with the expansion based on your business.

So what’s next? For ambitious retailers who would like to explore and implement the solution for experiencing the powerful analytics of Dynamics 365 Commerce, we are happy to assist you with the journey.
Microsoft Dynamics 365 Commerce (previously Microsoft Dynamics for Retail), helps businesses increase profits, customer fulfillment, and brand loyalty with a consistent and seamless shopping experience across online and offline channels.

Whether you are looking for end-to-end integration of Dynamics 365 Customer Service, Retail POS, and Dynamics 365 Commerce or for help with the back-end operations of your organization, Business Experts Gulf Dubai, Abu Dhabi, UAE (BEMEA) can help.

Business Experts Gulf is a Microsoft Dynamics Gold Partner in the Dubai, Abu Dhabi, UAE region; we will guide you with the Microsoft Dynamics 365 Commerce solution, features, and pricing throughout the journey of using Microsoft Dynamics 365 Commerce.

Find Microsoft dynamics 365 commerce plans and pricing to choose the applications that are perfect for your business needs. Just drop us a mail at to know more.

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