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Power Virtual Agent

An Easy Solution For Automation And Empower Everyone To Build Intelligent Chatbots With Microsoft Power Virtual Agent

“Power Virtual Agent” a no-code platform for building chatbot. The tool empowers the Azure’s Artificial Intelligence capabilities, and it is a bot which is simple to create. Microsoft Power Virtual Agents platform will take end-users from the creation of dialogue to adding bots to system like Microsoft Teams, Facebook, Slack etc.

Power Virtual Agent, the new no-code bot service will integrate with Power Automate and Microsoft Flow and users can even trigger actions elsewhere based on data collected by the bot. The best part of the platform is it will provide advanced analytics so the higher management can make impactful business decisions.

So, Building your own bots? We at Business Experts Gulf will guide you through the Microsoft Power Virtual Agent SaaS offerings and will support you to build your no-code intelligent bot.

Power Virtual Agents addresses the traditional barriers of creating chatbots:

  • Anyone can create chatbots. Power Virtual Agents provides graphical tools for creating chatbots. These tools are designed for anyone, not just pro developers, so even business users can create chatbots quickly and easily without writing code.
  • Anyone can update chatbots. Rather than waiting for IT, chatbot authors can make changes as required. This helps chatbots stay up to date, since the people who know what should be changed can immediately make those updates.
  • Bots can integrate with backend systems. Using graphical tools, Power Virtual Agents chatbots can access connectors to hundreds of existing services, including SharePoint, Office 365, Dynamics 365, Salesforce, and many more. Chatbots built using Power Virtual Agents can also access chatbots created using other technologies, whether from Microsoft or other vendors.

It is important to understand that, even though anyone can create and update their own chatbots, IT still has an important role to play. For example, chatbots created with Power Virtual Agents are subject to IT governance. You should also expect to work with IT in at least some integration scenarios. And as described later, pro developers can create reusable services that people creating chatbots with Power Virtual Agents can build on. This is where we at Business Experts Gulf can guide you and support for the chatbot creation.

A Power Virtual Agents chatbot can call a Power Automate flow, which offers connectors to many other services.

Power Virtual Agents provides real-time reporting on how your bot is used.

What to do now

Whether you use them with your customers or your employees, chatbots can have real business value. And because Power Virtual Agents let us all kinds of people build, update, and integrate chatbots, it is likely to be your best choice for creating most chatbots today.

Yet Microsoft uniquely empowers both non-developers and developers to create chatbots. If you need functionality beyond what Power Virtual Agents can provide, such as a custom language model, you are free to use Bot Framework and Azure Bot Service directly or contact us for expertise suggestion.

These chatbot technologies are complements, not competitors. To see how easy, it is to use Power Virtual Agents, Contact us at info@bemea.com and get started. Your first chatbot will be running in less than five minutes!

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