Attracting and grabbing the attention of new customers is the sole purpose of every business. Although there are many ways to do that, one is by improving customer service. Customer’s…
Microsoft Dynamics 365 has been one of the most used computer programs in any business all around the world. It aims at making company processes easier and more efficient and…
While it is no surprise that most people in field service management have heard about Microsoft 365, not many know the right use of its functionalities. It has been in…
Microsoft Dynamics 365 has become synonymous with the business industry. It has helped several businesses out there not only better their customer experience and relationships but also has efficient overall…
With Covid-19 it is understandable that all kinds of businesses have suffered from a blow, but only those businesses are in a position to recover which are resilient and have…
Customer services have always been an integral part of any company and it reflects the quality and also the vision of the enterprise. It is not just about solving the…
Technology has changed the way business is conducted and how it used to be done even a decade ago. Like one would not go to 3 or 4 stores to…
The 2019 editions of the Microsoft’s branded application servers – SharePoint server, Exchange server and the Skype for the Business server has been officially launched in the market. Being one…
What Is CRM? Customer management solutions are developed to contour business functions and increase profit in sales, marketing, social, and service divisions of any industry. Understanding any CRM solution may…
A situation from one of my client. “They have received a deposit on a sales order. But, they forget to entering deposit amount while transferred the order to the invoice”.…