7 Reasons to choose Dynamics 365 Commerce


Technology has changed the way business is conducted and how it used to be done even a decade ago. Like one would not go to 3 or 4 stores to buy different items but would go to a hypermarket now. Microsoft Dynamics 365 is soon becoming one such hypermarket which offers you the best tools. The facilities, benefits and the apps that one gets to enjoy with Dynamics 365 Commerce are innumerable and is a one-stop solution for any kind of business.
Microsoft Dynamics 365 Commerce

What One Understands By Dynamics 365 Commerce?

The latest tool that Microsoft Dynamics has to offer would be Dynamics 365 commerce and how it is changing the way and paying new paths for businesses. It helps you to build your product or brand website, maintain all the physical alongside the online stores. It also helps you to interact and manage your customer interaction, offer personalized services to patron and others.

It also helps you to engage with your customer over all kinds of platforms and improve the various sources of your enterprise and make sure your business gets all-around holistic growth and succeeds with huge potential.

The platform has so much to offer as not only business, it has something for the other end of the spectrum too and makes sure operations are optimized and runs efficiently. This means that you could easily check out all the insights and make sure every part of your business is running smoothly. It helps you find a data-backed solution to any issue you might be facing. Here are some of the top reasons why you should be considering going for Dynamics 365 Commerce.

You Could Easily Build Your eCommerce Site
With built-in-web authoring, you could easily build your own website with Store Starter Kit. Whether you own a small, medium or a big one, any website could be catered to how you want to build it and what your requirements are. You first get a dummy site before finalizing. There are some modules to follow like the container, the product details page, marketing, purchase, recommendation and others.

Have Access To Comprehensive Insights To Stay Connected
This comes with so many tools, apps and AI-based application that helps you have a comprehensive knowledge on what is going on in your website and help you stay updated. You get important insights on various customer services and feedback which helps you manage your brand quality and store.

Helps By Improving Your Customer Experience
When it comes to customer interaction, behaviour, retention and feedback, you might want to stay on top of everything. This shows that you care and your Microsoft Dynamics 365 Commerce helps you establish that. You, therefore, get to provide the right support to your customer.

You Have Quick And Hassle-Free Access To Data
It is a cloud-based application, and therefore you have unified access to data which is protected. It is centralized and only with a password, one could enter.

It Is Scalable And You Do Not Have To Worry About Hardware
You do not have t worry any kind of hardware or any physical space as it is clearly cloud-based. If you wish to add new software, one could do that too, upgrading it is simple.

It Is A Trusted Brand That Many Reputable Companies Use
Microsoft is one of the most reputable companies in any technology-based sector and companies which are already in Microsoft’s ecosystem could benefit from this. You profit greatly from this new tool.

It Is Highly Efficient For Any Company
It helps in tracking the resources and also helps you with each department and minimize any kind of delay. The scale of efficiency is high and you can organize your website any way you prefer.

Therefore, these are the top 7 reasons why one should be going for Dynamics 365 Commerce if one wants their company to reach new heights.

Having CRM software for the business puts it ahead in the competitive market. When deciding to choose the software for business, it has to be the best. Microsoft Dynamics 365 helps in providing 3600 angles into the business insights. Further, the magnificent tool helps to support the sales department in taking the right decisions. It offers functionality and performance to help modify the solutions as per the business needs.

It is a cloud service for helping in business operations. Further, the sales team stands out in the marketing department. It is a flexible tool wanting significantly less configuration to start. Likewise, it is easy to use, providing a faster Return on Investment.

The CRM software is an excellent choice for all organisations requiring scalable operations. Also, it is ideal for organisations who want to make out-of-the-box solutions for the company.

What Are the Benefits of Microsoft Dynamics for Your Business?

The CRM Software Is Very Easily Customisable

The best part about the software is working with various modules. Furthermore, it helps to function automatic tasks of various departments like customer service, field support, etc. The pre-building tools help to modify workflow as per the needs of the business.

The software is also flexible with its architecture and payment options. The price can be customised depending on the budget of the organisation.

It is known To Provide the Functionality to the Business

The software helps in performing enhanced functionality and efficiency to streamline the business processes. Secondly, the software allows the workforce to do tasks automatically in procedures that people use daily. The employees don’t have to keep on doing the manual tasks. Various processes are created that helps to achieve the results you want.

Providing Regular Updates To the Employees of the Organisation

 Every company wants their employees to keep regular updates of the work that they are doing on a daily basis. Microsoft has invested vast amounts of research so that they can support the organisations update format. Also, there are continuous upgrades in the software. This helps the businesses to stay ahead in the market and attract customers.

Provides Ease of Communication to the Employees

When any company uses CRM software, there is better communication among the workers. The Dynamics also help to improve communication levels to make the employees efficient. Furthermore, all the data is enhanced and filtered so that only the useful ones reach the employees.

Microsoft Dynamics 365 comes with various ad ons like license and web browser cross. This helps the software to work on so many devices, and the workforce will be productive. Also, it helps in working regardless of the work. It Helps In Providing a Simplified Service Schedule to the Employees

One of the things about customer service is that it always listens to customer complaints. Likewise, making yourself available to the customers is an excellent thing for the business. Also, the software helps to streamline all the processes so that the customers stay happy and satisfied.

The best thing about it is that everything is available in a consolidated form. It offers one view to match the experts easily with the required customers.

The CRM Software Helps To Perform the Targeted Marketing Plans

The CRM software supports all the employees in the business to stay in touch with the right people. The software also provides an automatic market tool for simplifying the process. Once the market plans are clear, everyone will know clearly about the business.

The processes like creating the campaign and client lists are done appropriately. The right people can only expect the best outcomes from the marketing plans.

The Productivity in the Company Increases Manifold

The workforce, with the help of the software, can access any data they want. This way, the employees become more productive than ever before. Besides, the employees tend to become more intelligent, and they only use data necessary to them.

They also become intelligent to give informed decisions taking the right tools and insights. The employees don’t have to search through so many platforms. Everything is available on a single platform leading to efficiency.

It Helps In Providing Seamless Integration with Other Products by Microsoft

Microsoft doesn’t just deal with Microsoft Dynamics, but there are other products as well. For instance, Microsoft Office 365 is easily integrated with Dynamics to give the best kind of work. So, if the employees want to work on Excel, they can combine it with the software.

It helps to leverage various applications like Excel and Word. Integration is beneficial to increase and boost the productivity of the company.

Better Improvement of Customer Service with the Software

Microsoft Dynamics helps to provide only relevant data to the employees. The software helps to deal with the data that cannot be evaluated quantitatively. Also, it helps to deal with executives in a meaningful way. When valuable data reaches the customers, it provides a better connection with the customers.

The Deployment Choice Depends on a Budget of the Company

The deployment choice is many, like cloud-based or partner-based. You can choose the one that suits the budget and as per the needs of the business. Similarly, it helps you in the progress of the business.


If you want to learn more about your business, Microsoft Dynamics 365 turns to be the best option. It helps to streamline all the business processes and increase sales. Also, it deals with growing business productivity.

Teams are moving to remote work or the trending term “WORK FROM HOME” because of the COVID-19 impacting the people around the world. Thus, during such a crucial phase of every individual life, Microsoft came with the initiative of providing Microsoft Teams Free Trial for 6 months.

With this free trial of Microsoft Teams, there arise few questions among the users:

  • How people can access the Free Teams Trial?
  • And how this free plan would increase service usage and how seamless service would be provided?
    So, we Business Experts Gulf team thought of sharing some information based on the above basic query.

Microsoft Teams Is Available For Everyone

Microsoft teams are part of the Office 365 plan. So, if your organization is having office 365 licenses, you are already a part of it.

We can start with Microsoft Teams right away if you have the following

It Professionals
The above links would work out for individuals but when it comes to a group of people in an organization, IT team must roll out Teams centrally, here are the steps to follow

  • For the business that doesn’t have a license for Teams, we Business Experts Gulf can help you with the free Office 365 E1 offer for 6 months.
  • For the Education domain, teachers, students and administrators who want to get connected on Teams, we Business Experts Gulf can help you with the free version of Office 365 A1 licenses which is available for all educational institutes.

Seamless Service And Keep Your Teams Up

According to statistics, from January 31st, there is a 500% rise in conference calls, meetings and an increase of 200% Microsoft Teams on mobile. Even with this high usage, the service on Microsoft Teams as been seamless with the availability of high and resilient service centers.

Change is inevitable and adjusting to work from home can be challenging. We at Business Experts Gulf are committed to providing you with the best support, tools, and tips to have work from home culture until this phase goes off.

Stay safe! Social Distancing is the need for the hour.

The Latest technical moves in the Customer Relationship Management (CRM) have made businesses to choose smart work over hard work. Undoubtedly, with the passage of time, upgraded software has become a need for businesses to manage and smoothen their operational and departmental workflow. It’s the time where CRM software solutions and applications have become a crucial part of every organization.

CRM to Dynamics 365

Businesses tend to obtain applications that are easy to handle and respond to a quick solution. Enhanced result with minimum effort is the need of the hour. With such robust requirements, Microsoft Office Dynamics 365 is there to rule the CRM industry. The tool impeccably strengthens and coordinates interdepartmental activities of sales, marketing, operations, finance, and the most crucial customer service.

However, organizations looking for CRM software solutions are switching their CRM model to MS Dynamics 365 that provides project service modules to streamline business operations. Here’re some advantages of switching your CRM to Dynamics 365.

Intuitive User Interface and Simple To Operate:

Responsive web design, unified interface, optimal viewing, and interdepartmental interaction on any screen size device is the foremost advantage of Dynamics 365 applications. The CRM team can use diverse app modules and implement them for their daily data processing task. It streamlines the way a business can communicate and connect with their target customers and team members.

Another advantage to switch CRM software to Dynamics 365 is regarding the time-saving factor and high efficiency. As it has a process-driven approach and excellent user interface, it eliminates the traditional bookkeeping type work style.

Cost-Effectiveness And Flexibility In Functioning:

As per the requirements of the business, the Dynamics 365 works on a subscription basis model and gives the flexibility to choose its functionality. This helps in cost-cutting and lowering down your budget in comparison to any alternative. It’s incredibly simple & flexible to use and simplify any communication gap.

As the model gives flexibility in selecting the functions it offers, the organization is free to choose its functionality depending on its use. These tools are easy to understand, efficient, and makes complex data work simple to fragment and fetch impressive results.

Safe Secure And High Security

Since Dynamics 365 is a cloud-based system it proffers a safe and secure interface to use. Any minute data entered is stored in the Microsoft cloud making no room for cyber threat or data breach. Its inbuilt tools, deployment options are secure and support every ends of the organization for longevity and quality work.

The sharing system in Dynamics 365 is such that it restricts users with whom you don’t want to share any data & information. With the tool, you’re the completely in charge of the data you store and share.

Easy To Integrate Microsoft Products:

One of the biggest advantages of Dynamics 365 is that it allows us to integrate MS products such as Outlook, Office 365, Windows Server, Exchange Server, Skype for Business, SharePoint, and Power BI. They are easy to synchronize and use in the business processes of several departments.

These MS products create a room to efficiently adapt the best solution to fulfill teams ‘requirements on every level. This has a major impact on the team’s productivity and performance.

Machine Learning Makes It Smart And Intelligent:
Dynamics 365 is a single platform that manages your entire departmental needs with several functionalities. It’s a combination of machine learning, artificial intelligence, and analytical tools that make it smart to predict consumer behavior with real-time insights and actionable steps to implement in the future.

Dynamics 365 CRM tools elevate the quality of customer service businesses provide to their clients. It formulates suitable and effective business strategies for future requirements of a business.

With the rise in competition, companies are looking for business intelligence that will help them stay above others. And, with the benefit that ERP brings to the business are quite efficient. With a unified inventory database, now different departments can share and manage transaction methods which were impossible before. By doing this, double-entry of data, any manual mistake or even miscommunication between various departments could be avoided. This helps in connecting all and unifying and is highly convenient.

BI Tools for Dynamics 365

Are BI Tools Necessary For Today’s Business?

BI tools are all about understanding what the different rising trends are and deriving insights for your business. This way you can make tactical and strategic business decisions to stay in front of others. Before BI tools, data discovery was only limited to the expertise of advanced analytics specialists. Not just an idea, but these tools can do a lot more than that. It helps you to achieve things like growth, resolving urgent issues, collecting all data from one place and forecasting what the future outcomes might be.

Data analytics tools exist to help in reducing any kind of load related to creating analytic materials that require handling of accurate data and real-time. Dynamics 365 has changed the way businesses are improving, becoming productive and these BI tools can be easily integrated into the Dynamics 365 database. This makes your job easier to perform a wide range of data analytic activities. Here are some tools to have an idea about.

Jet Reports Are Excellent Tools Without Any Complex Programming

This is an Excel-based reporting tool that will allow the user to directly browse the Dynamics ERP database. It does not require any complex programming to create reports. Hence, anyone could benefit from it without any hassle. You can use a standard Excel function to perform analysis using report layout, graph insertion, also time axis analysis.

It is mainly used for revenue analysis by item and business location, sale translation analysis and also a detailed inventory management chart.

Power BI Is A Vital Dashboard Tool

A dashboard is almost like an overview of instruments as present in the cockpit of a plane or a train. In the case of businesses, power BI tool unlike detailed data gained through spreadsheets, this helps in finding data trends through a glance. Power BI is dashboard creation software which is provided by Microsoft. It gives you access to hold on to data from various software. Business intelligence does not require any advanced programming and is highly utilized software by all kinds of businesses.

What Are The Things To Be Cautious About While Using Such Tools?
Accuracy Of The Data You Have Access To
It is possible to set data analysis axis in the ERP system, but it is important to record it properly as data in operation. If you do not input the data properly, it will end up giving inaccurate information. While using such means, it is important to enter data reliably.

Analysis Of Axis Of Data With BI Tools
When you will be analyzing data with the help of BI tools, it is crucial to consider whether in ERP the data analysis axis is defined or not. Imagining and envisioning a design for your report or your dashboard is essential for output. This way you can structure the ERP accordingly.

Business Experts Gulf offers you exceptional services with Dynamics 365 and our mission is to help you grow. We have an intimate understanding of our customer’s requirements and successfully offer seamless integration to reach the top of the market. We support your vision of growing big with our unique blend of services with customized solutions.