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Utility Billing Solution

Utility billing is at the core of any service provider’s operations. Whether you’re managing electricity, water, gas, or building maintenance, accurate and efficient billing helps ensure customer satisfaction, reduce revenue leakage, and improve operational efficiency. A utility billing solution helps simplify and automate these processes, saving time, reducing errors, and providing actionable insights.

Businesses rely on utility billing solutions like eXperts 365 Billing, powered by Microsoft Dynamics 365, to automate complex tariffs, integrate with CRM and finance systems, track payments, monitor usage, and ensure compliance. Energy providers, facilities managers, real estate developers, maintenance companies, and building owners benefit from scalable, cost-effective, and transparent billing that keeps operations efficient and competitive.

The Process We Follow

Our methodical approach ensures success through careful planning and execution. 

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Strategize

Begin by crafting a customized plan that aligns with your goals.

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Implement

Executes the plan with precision, ensuring all elements are in sync.

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Prepare

Prepare resources and timelines thoroughly for smooth operations.

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Operate

Optimize and adjust the plan in real-time for optimal outcomes.

Do You Want to Improve Your Business?

eXperts 365 Billing - Business Experts MEA’s Billing Management ISV

eXperts 365 Billing is listed on Microsoft AppSource as an approved Independent Software Vendor (ISV) solution. Built by Business Experts MEA LLC, this solution is trusted by enterprises seeking advanced billing functionalities.

What makes our solution unique:

    • Microsoft-certified developers and support teams are available in Dubai.
    • Regular monthly and yearly updates to ensure optimal performance.
    • A reliable backbone that ensures accurate and error-free billing.
    • Seamless integration with Dynamics 365 Finance & Operations.

Key Components of eXperts 365 Billing

eXperts 365 Billing offers a modular, end-to-end ecosystem designed for efficient and transparent utility billing:

Billing

Features of eXperts 365 Billing Solution

The solution covers every aspect of utility billing, from customer management to asset tracking.

Core features include:

  • Opportunity Management: Review potential projects, customer profiles, and utility declarations.
  • Project Details: Track agreements, property associations, and billing structures.
  • Meter Management: Inventory tracking, installation requests, and transfers.
  • Meter Maintenance: Replacement workflows and cost tracking.

Billing Management Solution Modules - eXperts 365 Billing

Customer Services via Customer Portal:
Customers can easily register online with secure verification processes. The self-service portal allows them to manage requests, agreements, and access billing information anytime.

Customer Service Modules:
Document verification and move-in/move-out requests are handled efficiently through structured workflows. Automated ticket processing ensures faster resolution and improved service quality.

Billing Module:
Main agreements are set up with simulation tools that simplify bill generation. Integration with meter reading data ensures accurate validation and timely invoice dispatch.

Billing Management Solution Modules
Reporting

Reporting and Dashboards of eXperts 365 Billing Solution

Key reports and dashboards include:

  • Customer Balances – View balances by contract for accurate tracking.
  • Billing Details – Analyze billing by project and settlement status.
  • Security Deposit Tracking – Monitor deposits with ease.
  • Simulation & Remittance Reports – Forecast and manage payments effectively.
  • Connection & Late Payment Status – Stay informed on service connections and overdue payments.
  • Power BI Dashboards – Gain actionable insights with interactive visualizations.

Making Utility Billing Easier and More Reliable for Your Business

With eXperts 365 Billing from Business Experts MEA LLC (BEMEA), utility billing becomes smarter, faster, and more seamless. Our solution helps your business stay competitive in a data-driven world by streamlining complex billing processes with ease. Whether you’re in energy, real estate, facilities management, or other sectors, BEMEA’s expertise ensures accurate invoicing, greater customer trust, and more efficient operations.

Billing Management Solution Modules eXperts 365 Billing​

Supported Regions

UAE (Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Fujairah, and Ras Al Khaimah), GCC. (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia) Yemen, Iraq, India, Lebanon, Indonesia, Pakistan, Africa, Canada, and USA, with Global approach.

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