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Building digital trust in Microsoft Copilot for Dynamics 365 and Power Platform

Building digital trust in Microsoft Copilot for Dynamics 365 and Power Platform

In line with their strategy for the safe deployment of AI technologies, Microsoft has enabled AI products to guarantee the greatest levels of security, compliance, and privacy as more enterprises utilize Copilot in Dynamics 365 and Power Platform.

Take a look at what Microsoft has been up to recently to help your company install Copilot securely, following our trust, security, and safety standards.

How does Copilot use Corporate Data?

All responses are based on data and content from your business.

Copilot can access your content and context in real-time, allowing it to provide answers that are particular, accurate, and based on your company data. All of the Power Platform connectors are part of our Dataverse platform, which allows for real-time access while respecting your organization’s security standards and data loss protection measures. By including dynamic grounding data into the prompt that is delivered to the model, Microsoft follows the pattern of Retrieval Augmentation Generation (RAG), which enhances the capabilities of language models. In order to answer the user’s question, the system employs language models to dynamically look for the required data schema using our embedding indexes. Then, it uses the query that the user entered to run against the system of records.

Microsoft won’t use your information to train their language models

To train AI-powered language models, a small but sufficient corpus of data is utilized. However, the capabilities of Copilot for Dynamics 365 or Power Platform, which are accessible to other customers, are not trained using prompts, answers, or data retrieved through Microsoft Graph or Microsoft services. Additionally, your usage does not improve the models. As a result, only authorized individuals inside your organization can access or use your data unless you give them specific permission to do so.

How is company data and information safeguarded by Copilot?

AI built for enterprise use, using Azure OpenAI as its engine

The Microsoft Azure OpenAI Service, which is dependable and compliant and offers enterprise-grade security features, powers Microsoft Copilot for Dynamics 365. Protection against prompt injections (jailbreak attacks)—user prompts that cause the generative AI model to act contrary to its programmed behavior—and content filtering, which detects and prevents the creation of unwanted content—are among these characteristics. Azure AI services follow Microsoft’s stringent privacy and data protection standards and are built to improve data governance. Customers may satisfy compliance requirements with customer-managed data encryption keys and sophisticated governance features in Azure OpenAI. The platform also supports business features like Azure Policy and security recommendations by Microsoft Defender for Cloud based on AI.

Developed using Microsoft’s all-encompassing strategy for privacy, security, and compliance.

Copilot is compatible with both the Power Platform and Microsoft Dynamics 365. Your company’s privacy, compliance, and security policies and procedures will be carried over to it without any effort on your part. Copilot follows extensive, industry-leading privacy, security, and compliance standards and is housed within the Microsoft Cloud Trust boundary. You have full control over whether or not to retain data and which data aspects you retain when it comes to Copilot, just like with any other client data.

Safeguarded by a combination of security measures.

Customer information is safeguarded by a number of methods and technologies, one of which being encryption in its many forms. In order to ensure strong security, service-side solutions encrypt organizational content both while it is in transit and at rest. Data exchanges between Azure OpenAI, Dynamics 365, and Power Platform take place across the Microsoft backbone network, which guarantees both dependability and security, and connections are protected with Transport Layer Security (TLS). For all network-based data transfers, whether to or from user devices to Microsoft datacenters or even within those datacenters, Copilot employs the most widely-used secure transport protocols in the business.

Data stays safeguarded behind the Microsoft Cloud Trust Boundary thanks to Copilot, which lets users securely interact with company data within their environment. Copilot separates business data from the language model to avoid retraining the AI model, which is just one example of how Microsoft makes sure their product is secure for your employees and data.

Made to safeguard information belonging to tenants, groups, and individuals.

Customers are worried about data loss, and Microsoft is aware of this. Unless your tenant admin has consented to share data with us, Microsoft AI models will not be able to learn from your data or respond to your commands. You have complete control over who can access what in your environment, thanks to the permissions you grant. Separating requests from the shared model among tenants is a function of authentication and permission procedures. You are the only one who can access the data used by Copilot. Other parties do not have access to your data.

Conclusion

With Microsoft Copilot, your organization can confidently transition toward an AI-powered business while exploring Copilot for Dynamics 365 and Power Platform. To get the power of Dynamics 365 with the highest levels of security and privacy based on global compliance, and set up according to regulatory requirements, contact Business Experts Gulf.

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