Chestertons needed a scalable solution to comply with ZATCA Phase 2 e-invoicing regulations while continuing to use their existing in-house ERP system. Manual processes, compliance risks, and the need for secure invoice storage and real-time tracking created operational challenges without disrupting day-to-day business.
Partnering with BEMEA, Chestertons implemented a ZATCA-certified, cloud-based e-invoicing middleware that seamlessly integrated with their ERP through API. The solution automates invoice validation, submission, QR code generation, and secure archiving while ensuring full regulatory compliance. The result: complete ZATCA Phase 2 compliance, reduced manual errors, faster invoice processing, improved visibility through dashboards, and a future-ready system built to scale with regulatory changes.
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Name of the Client
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Chestertons
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Industry
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Real Estate
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Number of locations/legal entities
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1
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Year Established
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1805
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Customer Challenges:
Chestertons required a robust and scalable solution to comply with ZATCA Phase 2 e-invoicing regulations while continuing to use their existing in-house ERP system. Key challenges included:
- Ensuring full ZATCA compliance without disrupting ongoing business operations
- Automating invoice generation, validation, and submission to reduce manual effort and errors
- Seamless integration with existing systems without heavy customization
- Secure storage, archiving, and real-time tracking of invoices
- Readiness for future regulatory changes and scalability
Partner Solution
Business Experts MEA implemented a ZATCA-certified e-invoicing middleware solution, designed to integrate seamlessly with Chestertons’ existing ERP environment.
Solution Highlights:
- Cloud-based ZATCA Phase 2 compliant e-invoicing middleware
- Support for tax invoices, simplified invoices, credit notes, and debit notes
- Real-time and batch invoice transmission to ZATCA
- Automatic QR code generation and XML archiving
- Secure data encryption, compliance-ready audit trails, and long-term document storage.
How BEMEA Addressed Customer Challenges
- ZATCA Phase 2 Compliance: Implemented and configured a fully ZATCA-approved e-invoicing solution, ensuring regulatory adherence without operational disruption
- Seamless Integration: Enabled API-based integration with the existing in-house ERP, avoiding changes to core systems
- Process Automation: Automated invoice validation, submission, and reporting to minimize manual intervention and errors
- Testing & Go-Live Support: Conducted sandbox testing, simulation, user acceptance testing, and assisted through go-live
- Training & Ongoing Support: Provided user training, documentation, and L1–L3 post-implementation support
Results & Impact
✔ Achieved full ZATCA Phase 2 compliance
✔ Significantly reduced manual effort and invoicing errors
✔ Faster, more reliable invoice processing and submission
✔ Improved visibility into invoice status and financial transactions through dashboards and reports
✔ Future-ready setup with automatic compliance updates and scalability
Testimonial
Business Experts MEA delivered exceptional support throughout our ZATCA e-invoicing compliance journey. Their team demonstrated deep technical knowledge of the regulations and provided seamless integration solutions that ensured we met all Phase 2 requirements without disrupting our operations. From the initial assessment to final implementation, their expertise and responsive support made what could have been a complex transition remarkably smooth. We now have a fully compliant system that gives us complete confidence in our invoicing processes across Saudi Arabia.
- Sreejesh Sasikumar, Senior IT Manager at Chestertons.
