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Key Considerations When Picking a Microsoft Dynamics 365 Business Central Partner

by admin / February 12, 2024

Key Considerations When Picking a Microsoft Dynamics 365 Business Central Partner

Choosing an enterprise resource planning (ERP) partner is a huge deal in and of itself, so you want to make sure they’re a good match for your company. The ERP system’s overall effectiveness and the ability to customize Microsoft Dynamics 365 Business Central to your company’s demands are highly dependent on the knowledge, communication, and assistance of a prospective partner.

While looking to implement Microsoft Dynamics 365 Business Central in Dubai for your business, you should pick a partner who knows your company, its employees, and its objectives inside and out. Picking the correct partner is crucial to the project’s and investment’s success in the long run.

This post will go over some things to look for in a Dynamics 365 Business Central Dubai partner, as well as some questions to ask and things to consider while making your selection.

Is Microsoft confident in them?

As part of its Partner Program, Microsoft has established six Solutions Partner designations to assist businesses in recognizing partners who have achieved exceptional endorsements.

These designations should serve as your initial indicator of whether the Microsoft partner you are assessing has the necessary skills, capabilities, and expertise to fulfill your requirements. Their value should not be underestimated. Out of the six possible designations, your Dynamics 365 Business Central partner should have attained a minimum of the Solutions Partner for Business Applications accreditation.

Advanced Specialization for Small and Midsize Business Management is a Microsoft designation that a select group of Business Central Partners with an active Solution Partner Designation for Business Applications are eligible to get. Microsoft only gives this extra stamp of approval to Business Central partners that demonstrate exceptional technical understanding, competence, and capacity to provide clients with tailored solutions. Partners are only eligible to display this badge if they have completed all of the necessary requirements to achieve a specialization.

Knowledge and familiarity

Your Dynamics 365 Business Central Dubai partner should be there to help you understand why you are making the shift to a new enterprise resource planning (ERP) system, whether you are choosing an ERP for the first time or are moving off of an existing ERP. To ensure a smooth Dynamics 365 Business Central setup, find a partner that has a history of satisfied customers who can serve as references.

Windows 10’s extensive feature set is one of Microsoft’s most notable offerings. There are several benefits to working with a partner that is knowledgeable about the Microsoft stack, especially if your company uses Microsoft products like Power BI, Outlook, Excel, Teams, or Dynamics 365 Customer Engagement (CRM). Your company can greatly benefit, both now and in the future, from working with a partner who has a track record of success in integrating Microsoft platforms.

Knowing What Your Company Requires…

An industry-savvy Dynamics 365 Business Central partner can guide you through critical procedures, get to the bottom of your company’s demands, and point you in the direction of the system’s features.

If you choose a partner that knows your business inside and out, your project will run smoothly from discovery to training, and your solution and procedures will be tailor-made to meet your specific requirements. Their technological expertise will allow them to alleviate your problems and find ways to improve your company’s operations.

Professional Assets

Another important thing to think about is how your partner plans to handle your company’s needs and objectives. The technical success of your ERP depends on more than just Dynamics 365 Business Central’s core functionalities. What defines the unique functions your business needs is how your partner configures these built-in functionalities, identifies integration opportunities, and customizes solutions as needed. When creating your Dynamics 365 Business Central environment, be sure to take into account your solutions, processes, and goals.

Managing and Applying Project Methods

You might think of a seasoned partner as an extra set of hands for your company. Protecting your investment in new technology is of the utmost importance when choosing a Dynamics 365 Central partner. Make sure they have a clearly defined methodology for deploying or moving your firm to a new ERP.

You should be aware of the partner’s project management style and how they handle projects similar to yours. You can better prepare your team to work with the partner’s team if you are familiar with their project management technique.


Customer buy-in is crucial to these solutions’ long-term viability. While solution configuration is easy for everyone, your partner’s training of your staff to use the solution is what sets them apart. The end users of the systems will be empowered by collaborating with a partner who trains them not only on the new technology but also on your business processes.

Your partner’s commitment to ongoing training should be evident in their use of a variety of tools, such as live webinars and an ongoing supply of informative materials. The most recent system upgrades and knowledge can help your organization grow and flourish; therefore, it’s important to have access to training materials like how-to articles and instructional videos.


For future assistance with apps, services, and technology, a reliable partner should provide a specialized support program. Think about the methods the support team employs to instruct and mentor customers. It is also vital to check the support program’s pricing structure to make sure it fits your company’s demands; for example, you should be able to choose between limitless or on-demand support.


In order to establish realistic goals for the project’s duration and completion, as well as a roadmap for your future collaboration, the ideal partner will skillfully convey these details to your team. It is helpful to know ahead of time how the partner and you will be communicating and how frequently you will be in touch with them throughout the project. In a relationship, your partner’s job is to tell you the truth, not just what you want to hear.

If you’re looking for a partner, look for someone who can oversee your project and then become an integral part of your company. Business Experts Gulf LLC is devoted to developing a lasting partnership with your company and its employees, and we do this by assigning specific resources to each project.

Aspects of Cost

Finding a partner who is familiar with Dynamics 365 Business Central pricing and can describe the breadth, depth, and use of capability of the different licenses is essential. The number of users, kind of license, and availability of promotional pricing determine Dynamics 365 Business Central licensing.

The type of project or engagement that your organization requires will determine the cost variables beyond licensing.

What comes next?

It takes time and effort to find the best Dynamics 365 Business Central partner. Specify what you need and make sure you’ve compiled a list of what your company expects from you. Find out what makes an ERP deployment successful.

The Benefits of Business Experts Gulf LLC

If you are looking for Microsoft Dynamics 365 Business Central in Dubai, the Business Experts Gulf LLC crew is well-versed in all things related to Dynamics 365 Business Central. In order to ensure that your business makes the most of the system, we provide thorough training. Not only do we know our way around Dynamics 365 Business Central, but the whole Microsoft ecosystem.

Our skilled staff is here to assist you with any implementation, whether it’s a new system or a migration from an existing one. We’ve worked with clients who have outgrown QuickBooks, NetSuite, Sage, etc.

Get in touch with Business Experts Gulf LLC today to begin a dialogue with our specialists and find out how we can assist your company in reaching its objectives.