Microsoft Dynamics 365 for Field Service
Respond to customer field calls faster and smarter than ever before, and resolve issues first time round, every time.
With Dynamics 365 for field service experience the real-time communication between your customer services, dispatch, and field team so that the operations falls in place. With this service make sure your business is delivering an excellent performance, every time an agent responds to a call.
BENEFITS OF MICROSOFT DYNAMICS 365 FOR FIELD SERVICE
- END-TO-END SOLUTION: Dynamics 365 for field service helps in scheduling,inventory management and asset management for work orders.
- INVENTORY MANAGEMENT: This service provides data and updates on stock in the warehouse. Real time updates lets you know the accurate inventory location such whether it is in the company warehouse, depots, distribution center or on-the-go (vehicle).
- RESOURCE MANAGEMENT: The work flow in a field servie varies from dispacters,managers and field service technicians.The varied role carries various functions.Thus each function is easily monitored and analysed at each stage of action.Once the overall task is over,it can be easily captured in the Microsoft CRM.
CONCLUSION
Microsoft Dynamics 365 for Field Service is an ideal tool to increase operational efficiency.
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